Legal

PRIVACY POLICY

Your privacy is important to us. This policy explains how we handle your information.

Effective Date: 1 January 2025  |  Last Updated: 14 April 2025

1. Information We Collect

When you book an appointment, contact us, or visit our website, we may collect:

  • Name, phone number, and email address
  • Appointment details and treatment preferences
  • Health-related information you voluntarily share for treatment customisation
  • Website usage data (pages visited, browser type, device) via cookies and analytics

2. How We Use Your Information

We use the information we collect to:

  • Schedule and confirm your appointments
  • Customise treatments based on your health information
  • Send appointment reminders and follow-ups
  • Respond to your enquiries and feedback
  • Improve our website and services
  • Send promotional offers (only with your consent)

3. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information with:

  • Service providers who assist in operating our website and booking system (e.g., FormSubmit, Google Analytics)
  • Legal authorities if required by law

4. Cookies

Our website may use cookies to improve your browsing experience and collect anonymised analytics data. You can disable cookies through your browser settings at any time.

5. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal information
  • Opt out of marketing communications at any time
  • Request details of how your information is processed

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices. Please review their privacy policies independently.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

9. Contact Us

For questions about this Privacy Policy or your personal data, contact us: