FREQUENTLY ASKED QUESTIONS

We are open every day from 10:00 AM to 10:30 PM, including weekends, public holidays, and festivals. No days off — we are here whenever you need relaxation.

MI Rustle Court, 6/799, Sector 6, Gomti Nagar Extension, Lucknow — 226010. We are near Singapore Mall, behind MI Rustle Court complex. Ample parking is available.

Yes, MI Rustle Court has ample parking for both cars and two-wheelers. Cab drop-off and pick-up is very convenient at the entrance.

Yes. We use 100% organic, plant-based products in all our treatments. Our aromatherapy oils, herbal compresses, scrubs, and facial products are sourced from trusted, certified suppliers who share our commitment to purity and natural wellness.

You can book through our website at orathaispa.com/contact, call us at +91 88533 03201, or WhatsApp us at the same number. Walk-ins are also welcome subject to therapist availability.

Walk-ins are welcome on weekdays. For couple spa sessions, weekends, and holidays, we strongly recommend advance booking to ensure your preferred time slot is available.

We kindly request at least 24 hours notice for cancellations or rescheduling. Late cancellations or no-shows may be subject to a cancellation fee. We understand things come up — just give us a call.

Absolutely! Gift cards are available in any denomination and can be purchased in-spa or through our contact form. They make a perfect gift for birthdays, anniversaries, weddings, and special occasions.

We offer: Traditional Thai Massage, Essential Oil Aromatherapy, Swedish Therapy, Deep Tissue Therapy, Signature Therapy, Essential Cream Therapy, Couple Spa, Four Hand Therapy, Body Polish, Foot Reflexology, Back-Head-Shoulder Massage, Whitening Glow Facial, and Anti-Ageing Facial. Combination packages are also available.

Treatments start at ₹1,200 for Foot Reflexology and Back-Head-Shoulder massage. Thai Massage starts at ₹2,000, Aromatherapy at ₹2,500, Deep Tissue at ₹2,800, Swedish at ₹3,000, and Couple Spa at ₹5,000. See our contact page for the full pricing menu.

Traditional Thai Massage is performed fully clothed in comfortable loose-fitting attire that we provide. For oil-based treatments like aromatherapy and Swedish massage, you undress to your comfort level and are properly draped with sheets throughout the session.

Yes! Our Couple Spa is one of our most popular services. It includes a private suite, synchronised massage by two trained therapists, herbal tea, and your choice of massage style for each partner (Thai, Aromatherapy, or Deep Tissue). Starting at ₹5,000.

We recommend arriving 10-15 minutes before your scheduled appointment. This allows time for check-in, changing, and settling into the calm atmosphere so your treatment can begin on time.

We recommend consulting your doctor before any spa treatment during pregnancy. Some gentle treatments may be suitable during certain stages, but we tailor our approach based on medical guidance. Please inform our team about any medical conditions when booking.

Absolutely. Every treatment room is thoroughly sanitised between sessions. Fresh linens, disposable materials where appropriate, and clinical-grade cleaning are standard. Hygiene is non-negotiable at Ora Thai Spa.

Please inform us of any medical conditions, allergies, injuries, or medications when booking. Our therapists will tailor the treatment accordingly. If you have serious health concerns, we recommend consulting your doctor first.